Privacy Policy nft88

1. Introduction

nft88 ("we", "our platform") takes your privacy very seriously. This Privacy Policy is a legal agreement between you as a user and nft88 regarding the collection, use and protection of your personal information. By registering or using nft88 services, you agree to be bound by the terms set out in this document.

nft88 operates under international licensing and is subject to data protection requirements set by the relevant regulatory bodies. We also adhere to globally recognised data protection principles, including the requirement to obtain valid consent before processing sensitive personal information.

This policy applies to all users who access the nft88 platform through the website, mobile application or any other digital channel we provide. If you do not agree with any part of this policy, please stop using nft88 services and contact our customer support.

2. Information Collected

In running the platform's operations, nft88 collects the following categories of information:

a) Account Registration Information

• Full name as shown on your identity card (MyKad) or passport
• Date of birth — to verify that you are 21 years of age or above
• An active email address
• A registered mobile phone number
• Username and password chosen by you (passwords are stored in cryptographic hash form)
• State and country of residence

b) Financial and Payment Information

• E-wallet account details (Touch 'n Go eWallet, Boost)
• Bank account number associated with FPX transactions
• Cryptocurrency wallet address for USDT, BTC or ETH transactions
• Deposit and withdrawal transaction history

c) Technical and Usage Information

• IP address of the device used to log in
• Web browser type and operating system
• Game session data including betting history
• Access records and account activity
• Device information (mobile phone, laptop or tablet)

3. Purpose of Data Collection

The personal information we collect is used exclusively for the following purposes:

• Identity and age verification of members (21 years and above) during new account registration
• Processing deposits and withdrawals through Touch 'n Go eWallet, DuitNow, FPX, Boost and cryptocurrency
• Detecting and preventing fraud, money laundering and suspicious activity
• Complying with anti-money laundering (AML) and know your customer (KYC) requirements set by the licensing authority
• Contacting you regarding your account, transactions, bonuses or nft88 service updates
• Providing effective 24/7 customer support through live chat and email
• Improving user experience through usage pattern analysis that does not identify individuals specifically
• Enforcing nft88's Terms and Conditions and other policies

We will not use your data for purposes other than those stated above without obtaining your consent first.

4. Information Sharing

nft88 will not sell or transfer member personal information to third parties for commercial purposes. However, in certain circumstances, we may need to share your information with the following parties:

a) Third-Party Service Providers

Payment service providers (payment gateways, financial institutions) that process your transactions, cloud service providers that store our data, and cybersecurity solution providers that help us detect threats. All these third parties are bound by strict confidentiality agreements.

b) Regulatory Bodies and Law Enforcement

If required by law, court order or a legitimate licensing regulatory body, nft88 may need to disclose certain information to the relevant authorities. We will always endeavour to notify you if such a disclosure occurs, unless there are legal restrictions preventing us from doing so.

5. Data Security

nft88 continuously invests in security infrastructure to protect member personal information. The security measures we implement include:

• 256-bit SSL/TLS encryption for all data communication between your device and nft88 servers
• Active intrusion detection systems (IDS) and intrusion prevention systems (IPS)
• Regular security audits by independent third parties
• Strong password policies with two-factor authentication as an additional option
• 24/7 monitoring of all system activity
• Role-based access control (RBAC) for internal staff
• Tested incident response procedures for handling any data breach

While we take all reasonable steps to protect your data, no security system can be guaranteed 100% secure. You are also responsible for keeping your nft88 account password and login information confidential.

6. Cookies and Tracking Technologies

nft88 uses cookies and similar tracking technologies to improve your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

• Essential Cookies: Required for core platform functions such as login session verification and security. These cookies cannot be disabled.
• Performance Cookies: Collect information about how you use our platform to help us improve our services.
• Functional Cookies: Store your personal preferences such as language and display settings for ease of use.

You can manage or disable cookies through your web browser settings. Please note that disabling certain cookies may affect the full functionality of the nft88 platform.

7. Your Rights as a Member

As an nft88 member, you have the following rights regarding your personal information:

• Right of Access: You may request a copy of the personal information we hold about you at any time.
• Right of Correction: You have the right to request correction of any information that is inaccurate or out of date.
• Right to Erasure: You may request the deletion of your account and personal data, subject to record-keeping obligations required by law.
• Right to Restriction of Processing: In certain circumstances, you may request that the processing of your data be restricted.
• Right to Data Portability: You may request a copy of your data in a machine-readable format.

To submit any request relating to the rights above, please contact the nft88 customer service team via 24/7 live chat or email. We will endeavour to process your request within a reasonable timeframe.

8. Data Retention and Deletion

nft88 retains your personal information for as long as it is needed to fulfil the purposes stated in this policy, or for as long as your account is active on our platform.

The minimum retention period for certain records is as follows:

• Financial transaction records and betting history — retained for a minimum of 5 years from the date of the transaction, in line with applicable AML requirements and financial regulations
• Customer service communication logs — retained for 2 years from the date of the interaction
• Account registration information — retained for the duration of the active account and 3 years after account closure

Once the specified retention period has ended and there is no legal requirement to continue retention, your data will be securely deleted using methods that ensure the data cannot be recovered.

9. Privacy Policy Amendments

nft88 reserves the right to modify this Privacy Policy from time to time to reflect changes in applicable laws, technological developments, or changes in our business practices. We will notify you of any material amendments through:

• A notice displayed prominently on the nft88 website before the amendment takes effect
• A notification email sent to the email address registered to your account
• A notice within your account during your next login session

The effective date of the latest version of this policy will always be shown at the top of this document. Continued use of nft88 services after the effective date of any amendment will be considered acceptance of the revised terms.

10. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal information, please contact the nft88 Data Protection Officer (DPO) through the following channels:

• 24/7 Live Chat — available directly on the nft88 platform in Malay and English
• Email: [email protected]

We are committed to addressing every enquiry thoroughly and responding within a reasonable timeframe. Our customer support operates 24/7 to ensure you always have access to the assistance you need.